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Ikeja Electric customer care

Ikeja Electric Introduces Live Chat for Instant Response

  1. In line with its commitment to improve customer experience and further promote excellent service delivery, Ikeja Electric PLC, Nigeria's largest power distribution company, has launched an online Live-Chat service which enables customers engage with trained customer service representatives on a real-time basis
  2. Ikeja Electric Plc (IE) is the largest Nigerian electricity distribution company. The company emerged on November 1, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria. The oil giants, Sahara Group and the Korea Electric.
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  4. This order clusters Ikeja Electric customer into 5 tariff service bands and revises the tariff payable by customers based on the quality of service. This is measured by the average availability of power delivered over a one-month period; factoring the frequency and duration of interruptions and other parameters

New Login. Start by using your Ikeja Electric account number to look up your profile on our systems Sorry, there is no bill for this account type. Kindly proceed to logi

Home; View History. Non-Energy Revenue TransactionHistory; Pay Bills; Account Details; NonEnergyRevenue; Customer Profile Update; Online Dealer Paymen Ikeja Electric Plc said it had launched an online service to enable customers to engage with trained customer service representatives on a real-time basis. The company said in a statement that the.. Ikeja Electric. It looks like you're on a slow connection. We've disabled some images to speed things up. Efficient. Convenient. Secure. Uninterrupted Connection

Customer Care Contact Of All Electricity Distribution Companies In Nigeria The federal government of Nigeria decided to privatize PHCN and hence was divided into separate companies or entities called Local Electric Distribution Companies or Local Distribution Companies (LDC),Each company will be responsible for handling electricity distribution. By Dipo Olowookere The Ikeja Electric Plc has launched an online Live-Chat service which enables customers engage with trained customer service representatives on a real-time basis. The company said this was in line with its commitment to improve customer experience and further promote excellent service delivery Input your current token and lets convert it to a new one: Input Meter Number (required) Submit! New Token 01: New Token 02: Account Number Ikeja Electric Distribution Company's service covers areas like Abule-Egba, Ikeja, Akowonjo, Ikorodu, Shomolu, and Oshodi. Ikeja Electricity Customer Care Contact. Are you looking for IKEDC customer care contact and address, see them below: Address: The IKEDC head office is located at Obafemi Awolowo Way, Alausa, Ikeja, Lago Ikeja Electric online payment is made possible with payment processors such as Quickteller. With Quickteller a customer only needs his Customer Number also known as meter number, an ATM card and an internet connection on his phone or computer. Ikeja Electric Online Payment Steps. 1

Note: ikeja electricity prepaid meter is not free.In line with NERC, customers are to pay for the prepaid meters either upfront or in installments.. Cost Of Ikeja Electric Prepaid Meter. A single phase prepaid meter cost N38,350 While a Three phase prepaid meter cost N70,350 with VAT(Value Added Task) inclusive.. How To Apply For Prepaid Meter Online Ikeja Electric The average salaries for Ikeja Electric is 180,373 Naira. This data is collated by 72 employees from Ikeja Electric. The roles include Accountant, Billing Operations Officer, Business Analyst, Chartered Accountant, Civil Engineer, Customer Care Executive etc. The gender distribution at Ikeja Electric based on salary submitted is male (73%.

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Customer Care Support at Ikeja Electric Nigeria 235 connections. Join to Connect Ikeja Electric. University of Ibadan. Report this profile About A motivated target driven graduate looking for an opportunity and willing obtain a full time position in an organization which will enable me grow.. Please input your meter number below to retrieve your tariff migration tokens. Please follow the instructions below to load token, Subsequently, you can load the energy tokens purchased to get value on your meter. Input the first 20 digits and press enter. Meter will display YaYaYa/succeed. Input the first 20 digits and press enter Ikeja Electric Plc has warned customers not to pay or give money to either Ikeja Electric staff or Meter Asset Provider (MAP) for meter and installation.. Customers are instead to send a mail to the customer care or call any of the helplines, seeking clarification on the metering of their residence. This was contained in a press release signed by Felix Ofulue, the Head Corporate Communications.

Ebunoluwa's public profile badge. Include this LinkedIn profile on other websites. Enthusiastic customer care representative passionate about nuturing strong customer relationships and helping people. Customer Care Representative at Ikeja Electric. University of Ilorin Meter Asset Providers (MAPs) Ikeja Electric In other to speed up the rate at which consumers are issued with prepaid meter, the Minister of Power, Works and Housing, Mr Babatunde Fashola, has raised the hope of Nigerians towards ending crazy electricity billing with the announcement of approval for 108 firms to supply meters MAPS The latest tweets from @IkejaElectric

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An official of Ikeja Electric in white shirt attending to customers . But Ikeja Electric head of corporate communications, Felix Ofulue, said the problem could be resolved by customers simply calling their customer care number or visiting the company's website to follow the procedure of loading the cards For all Ikeja electric payment carried out on comparelight.com, Please contact customer care on +2348174735017 or send an email to info@comparelight.com For all other payment, platforms contact Ikeja electric directly. I need my utility bil

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  1. Ikeja Electric Plc. For customer care please call 01-7000250. Click the email button to send us an email. kyc.ikejaelectric.com. Posts. Reels. IGTV Tagged
  2. Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, the Ikeja Electric (IE), Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the.
  3. Ikeja Electricity Distribution Company Job Recruitment 2021 For Contact Centre Manager Front Desk / Customer Care Executive at Kleinburg Medical Centre Lagos State Government Teachers Massive Recruitment 202

Ikeja Electric adopts WhatsApp to improve customer service. Kenya Power presents customer with the USSD platform for meter readings. Image credit: 123fr. Nigeria's power distribution company, Ikeja Electric, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service Ikeja Electric's Advanced Meter Infrastructure (AMI) is a state-of-the-art technology that enables utilities to read, disconnect and connect meters remotely and to detect individual customer outages quickly using a wireless communications network

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Ikeja Electric (IE), a Nigerian power distribution company has launched a WhatsApp bot to help resolve customers complaints and provide 24-hour customer support service. According to the company, the WhatsApp Chatbot will work as a regular chat interface that enables seamless two-way communication between customers and the DisCo In line with its commitment to improve customer experience and further promote excellent service delivery, Ikeja Electric PLC, Nigeria's largest power distribution company, has launched an. The service areas of the Ikeja Electric Distribution Company include Abule-Egba, Ikeja, Akowonjo, Ikorodu, Shomolu, and Oshodi. IKEDC address and customer care contact. IKEDC head office is situated at Obafemi Awolowo Way, Alausa, Ikeja, Lagos Customer Careline:01-7000-250, 0908-794-0825 Email:[email protected

Temidayo Fasakin | Nigeria | Customer Care Representative at Ikeja Electric | 500+ connections | See Temidayo's complete profile on Linkedin and connec Responsibilities. Customer Capture: Will be responsible for the processes involved in setting up a new customer on Ikeja Electric platform(s). This includes authenticating customer details, assigning accounts, authenticating and assigning customer tariff class as recommended by the stakeholders, initiating all maintenance document to manage customer request as applicable in the company and.

Customer Care Numbers and all State Service Addresses of these Power Distribution Companies can be found on their various websites. Update 2019: These payment methods below are outdated. Contact your DISCO for a guide on how to buy electricity tokens ( Ikeja Electric, EKO electricity distribution) • Enter the required detail In this case, please call Ikeja Electric customer care number on 01-7000250 for assistance. IS YOUR PAYMENT for a Prepaid meter, Yet to be acknowledged? It is important to state your Application Reference Number (ARN) when making payment for your meter

A consumer can manually disconnect the electricity supply using this function if it is permitted by the utility company i.e Ikeja electric in this case. Sometimes this function is permitted to allow the consumer to cut the power off in case of electricity surge Ikeja Electricity Prepaid Meter is not free. In line with NERC customers are to pay for the prepaid meters either upfront or in installments. The installment option is by regulation referred to as the Monthly Metering Service Charge (MSC), Meter Service Charge is the monthly repayment of the cost of the ikeja electric prepaid meter over a period of time and will continue until full. The Ikeja Electric also known as Ikeja Electricity Distribution Company is one of the Electricity Distribution Companies In Nigeria. Regarded as the Largest Electricity Distribution Company In Nigeria, with the responsibility to Distribute Electricity to the mainland part of Lagos State. In this review we would be looking at basically How To. Ikeja Electric Distribution Company Customer Care Line. You can reach them on the phone numbers listed below. Telephone: 01-448-3900, 0700-022-5543, 01-7000-250. Email: customercare@ikejaelectric.com

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  1. Ikeja Electric, Magodo residents sign power supply deal. The firm said there would also be access to dedicated customer care and technical teams for prompt resolution of queries or technical.
  2. Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence
  3. Ikeja Electric as a business is following through with our digital transformation initiative to deliver optimal quality customer service using technology. WhatsApp, on the other hand, is a platform that has millions of users and huge adoption for customer resolution

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  1. Customer Care Support at Ikeja Electric Nigeria. Aluh Salome. Aluh Salome Customer Support Specialist Nigeria. Ifunanya Anakwe. Ifunanya Anakwe Customer Service Specialist(Complaint Resolution) at Ikeja Electric Nigeria. Bisola Abiola. Bisola Abiola Learning and Development Supervisor at Ikeja Electric.
  2. Yes, you can engage a customer care representative via the IE WhatsApp Chatbot, If your complaints require that you speak to a customer care agent. Enjoy seamless customer experience 24/7 when you chat with Ikeja Electric on WhatsApp. Save the Ikeja Electric WhatsApp Number 09088951626 and Say Hello
  3. odey blessing Customer Care Representative at Ikeja Electric. Customer Care Representative at Ikeja Electric View profile View profile badge
  4. Last updated on August 24th, 2020 at 04:44 pm. Background information about IKEDC, address and customer care contact. The Ikeja Electricity Distribution Company (IKEDC) is a public liability company and one of the 11 major electricity distribution companies or DISCOs with the license to generate, distribute, and market electricity to households in Lagos mainland

Customers with outstanding balances will have it rolled on into their prepaid accounts and they can pay in installments in line with the Ikeja Electric installment plan. IKEDC customer care and address. You can reach out to the IKEDC customer care for further information/enquires via email [email protected] or call on any of their phone numbers. How To Become Ikeja Electric Agent. Step 1. Visit any IKEDC customer care office close to you or contact their Customer Care hotlines: CALL: 01-448-3900, 01-7000-250, 0700-022-5543. Step 2. Provide your name, your proposed business address, phone number and preferred payment channel. Step 3 Ikeja Electric, Nigeria's largest power distribution company has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service. The IE WhatsApp Chatbot works like regular WhatsApp platform and enables seamless two-way communication between customer and the DisCo through the chat interface

  1. 0. 134. Nigeria's largest electricity distribution company, Ikeja Electric, said it is committed to continually improving its customer care machinery to ensure ultimate service experience within its network. Ikeja Electric's Chief Executive Officer, Engr. Abiodun Ajifowobaje, said the company had post-privatization in 2013 brought its.
  2. Ikeja Electric Plc (IE), said it has metered over 120,000 households between 2018 and June 2020, in line with its commitment to bridging its metering gap
  3. Overview. IKEJA ELECTRICITY. EXPRESSION OF INTEREST FOR 2021 PROJECTS (1.0) INTRODUCTION. Ikeja Electric, Nigeria's largest Power Distribution network began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria
  4. Ikeja Electric is one of the private companies that took over Nigeria Electricity distribution from government. This has improve efficiency in electricity distribution in Nigeria,Introduction of modern day technology in distribution network, strict adherence to safety of staff and third party ,and frequent training provided for staff brought about desire result.Although the vision of IE is to.
  5. g on the heels of an improved power supply in recent months, better service delivery and increased payment options across the network.

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Video: Ikeja Electric fast-tracks response to customer complaints

Customer Care Contact Of All Electricity Distribution

Click on here to find out more information on your classification and new tariff, or kindly visit your nearest Ikeja Electric Business Unit or Undertaking. Customers can also call Ikeja Electric?s customer care helplines on 01-4483900, 0700--2255-453 and 01-7000250, or send an email to [email protected] Customers can also speak with Customer Care Representative via the IE WhatsApp Chatbot if required. Speaking on the initiative, Head of Corporate Communications for Ikeja Electric, Felix Ofulue, explained that the DisCo's decision to deploy the service is part of its major push to deliver an optimum quality customer experience through technology Ikeja Electric, while explaining the functionality, noted that through the dedicated WhatsApp Chatbot number 09088951626, customers could get their account details, check and pay bills, confirm.

Ikeja Electric Begins Online Customer Care Services

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Customers can also speak with Customer Care Representative via the IE WhatsApp Chatbot if required. Messaging services such as Facebook Messenger, WhatsApp, Live Chat, SMS and in-house Chabot can all be managed through the platform named Conversations. Head of Corporate Communications for Ikeja Electric, Felix Ofulue, while explaining the. Interview Invite By Ikeja Electric For Customer Service Representative - Jobs/Vacancies (4) - Nairaland Few guys but mostly girls. I also noticed that people that came for customer care are being separated into two groups. Don't no why but I figured people on group B look more advanced in age or something. So I am guessing they have more. For complaints or enquiries, customers are advised to contact the Customer Care via customercare@ikejaelectric.com or 01-7000250, 09087940825. Other transactions can be done via quick teller, internet banking, mobile App banking, USSD *565*6# and Ikeja Electric website: www.ikejaelectric.com

IKEDC Meter Recharge How To Recharge Your Ikeja Electric

By the way, customer service representative is same as customer care abi 1 Like Re: Interview Invite By Ikeja Electric For Customer Service Representative by Nobody: 11:21am On Oct 28 , 201 Call Ikeja Electric 01-7000-250 and explain to the customercare, they are more effective than going to meet those crapy customer care at the office. At the same time write an email to customercare@ikejaelectric.com (most important) attaching the evidence of your payment ie bank statement or youself scroll through your email and find your. OpeOluwani Akintayo Lagos — Ikeja Electric has unveiled a WhatsApp messaging solution which offers real-time customers complaints resolution and 24-hour customer support service. Head of Corporate Communications for Ikeja Electric, Felix Ofulue said that the WhatsApp Chatbot works like regular WhatsApp platform and enables seamless two-way communication between customer and the DisCo through. Ofulue advised customers not to pay or give money to either Ikeja Electric staff or MAP for meter and installation. Rather, they should send an email to [email protected] or call IE Customer Care helplines 01-4883900, 01-7000250, 09087980825 for clarification on issues that are not clear. Follow us on twitte

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Nigeria's leading Electricity Distribution Company, Ikeja Electric (IE) has signed an agreement with Magodo Resident Association to invest in electricity infrastructure in the Estate as well as provide reliable and quality electricity supply to the residents. The contract, which is in line with the company's Premium Power Purchase Agreement, was signed at the association's community [ By Adewale Sanyaolu. Ikeja Electric, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service Residents of Magodo Estate have applauded Ikeja Electric Plc (IE) for providing stable electricity to customers within the Estate following the signing of the Premium Power Agreement. For nearly. Ikeja Electric Payment - IKEDC. Prepaid and Postpaid IKEDC payment. Select Prepaid if you load token on your meter. Select Postpaid if you get a bill at the end of the month Ikeja Electric, an electricity distribution company in Lagos, says it will now begin to send electricity bills to customers via SMS and email. Customer Care Unit or the nearest Ikeja Electric.

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How To Apply For Prepaid Meter Online Ikeja Electric

Ikeja Electric (IE) has assured its customers of improved electricity supply within its network throughout the Eid-EI-Kabir holidays. So we wish to advise customers to call the Customer Care helplines or contact any of Ikeja Electric Offices closest to them to report any fault, he said Ikeja Electric, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service. The IE WhatsApp Chatbot works like regular WhatsApp platform and enables seamless two-way communication between customer and the DisCo through the chat interface. Ikeja Electric, while explaining the functionality, noted that through the.

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How To Pay Ikeja Electric Bill Online. If your prepaid meter has been successfully installed by IKEDC and you are searching for how you can be paying your electric bill online with your mobile phone or computer from the comfort of your home or office, then this post is for you For complaints or enquiries, customers are advised to contact the Customer Care viacustomercare@ikejaelectric. com or 01-7000250, 09087940825. Other transactions can be done via quick teller, internet banking, mobile App banking, USSD *565*6# and Ikeja Electric website: www.ikejaelectric.com

Ikeja Electric warns customers not to pay staff forCustomer Care Contact Of All Electricity DistributionIkeja Electric Plc - Home | Facebook

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Ikeja Electric Plc November 15, 2017 · In the course of carrying out their lawful duties, our staff are often assaulted by 'consumers' who attempt to prevent them from performing their responsibilities Ikeja Electric Plc (IE), said it has metered over 120,000 households between 2018 and June 2020, in line with its commitment to bridging its metering gap. Spokesman for the distribution company (DisCo), Felix Ofulue, said to achieve the mandate of the Nigerian Electricity Regulator

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Customers can also speak with Customer Care Representative via the IE WhatsApp Chatbot if required. Felix Ofulue, Head of Corporate Communications for Ikeja Electric, speaking on the initiative, explained that DisCo decision to deploy the service is part of its major push to deliver an optimum quality customer experience through technology S/N Branch Address Phone Number City State; 1 APAPA: 15 Warehouse Road, Apapa, Lagos: 08166270838, 07063898467, 08166274305, 0816512556 Ofulue advised customers not to pay or give money to either Ikeja Electric staff or MAP for meter and installation. Rather, they should send an email to customercare@ikejaelectric.com or call the Nigerian IE Customer Care helplines 01-4883900, 01-7000250, 09087980825 for clarification on issues that are not clear Ikeja Electric Distribution Company Customer Care Line. You can reach them at the phone numbers listed below. Telephone: 01-448-3900, 0700-022-5543, 01-7000-250. Email: customercare@ikejaelectric.com How to make ikeja electric payment online Prepaid meters and Postpaid meters Making ie payments to recharge your meter online for Ikeja electric(IE) customers also known as Ikeja electricity ditribution company (IKEDC) can be carried out online here.The company is one of the electricity distribution companies in Nigeria ().They distribute electricity in parts of Lagos state namely, Abule Egba.

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